My PPTools toolbars and buttons don't work
Problem
You click on the PPTools toolbar buttons or use the PPTools menu item in Powerpoint but nothing happens.
Possible Causes
PPTools and other toolbars in PowerPoint can get "disconnected" from the add-in that created them in several ways. This can cause the toolbars to hang around even when the add-in isn't loaded. Here are a few things that might cause this and possible solutions:
- Uninstalled PPTools If you ran the PPTools uninstaller from Control Panel, Add/Remove Programs, the toolbars may have been left behind. Delete the toolbars from PowerPoint (use View, Toolbars, Customize, the Toolbars tab and delete MasterBar and each of the RnR toolbars). Reinstall your PPTools add-in.
- Moved the PPTools files As with most other Windows programs, moving the files makes the software break. Instead of moving the files, re-install to the new location. If the toolbar buttons still don't work, follow the instructions above to delete the toolbars, then reinstall the software again.