PPTools FAQ
Here you'll find answers to all of the common questions people ask about PPTools.
For questions about specific PPTools add-ins, please visit our Products page, then go to the section for the PPTool you're interested in. Each has its own FAQ section.
Having a problem with any of the PPTools add-ins?
32-bit, 64-bit ... what's this all about?
Need a custom add-in for PowerPoint?
ABOUT PPTOOLS
How to install PPTools and demos
What they're saying about PPTools
ADMINISTRATIVE DETAILS
Satisfaction Guarantee, Refunds, etc.
What about updates? Time limitations?
I'm a reseller. How do I purchase your software for my customer?
PPTools Licensing Terms and Privacy Policy
Who is PPTools? What's an RnR?
TECHNICAL DETAILS
Tell me more about my PPTools. Where are they? What Version do I have?
Is there a Mac (or Linux or Unix or Posix or Whosix) version of PPTools?
Using Format Strings in PPTools
PROBLEMS / FIXES
How to create a Diagnostic Report
"PPTools can't locate its files" messages at startup
Message on startup: "PowerPoint couldn't open the Visual Basic for Applications project ...."
Message when starting PPT: "[Add-in Name] must be installed ... " (WebEx / Click To Run)
How to uninstall PPTools add-ins
How to uninstall a particular PPTool
After uninstalling, the PPTools menu and toolbars are still there
My registration number doesn't work